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            Contact Us & General Inquiries

            On this page:

            For general inquiries, and questions about the Department (ED) or education policy

            • 1-800-USA-LEARN (1-800-872-5327)

              Speakers available in Spanish and more than 170 languages.
            • Mailing address:
              U.S. Department of Education
              400 Maryland Avenue, SW
              Washington, D.C. 北京体彩网官方网站2

            • Ask a Question: www./answers

            ED Organizational Directory

            State Contacts

            Contact education agencies in your state, including:

            • State Department of Education
            • Higher Education Agency
            • Special Education Agency
            • Adult Education Agency

            Office Buildings

            The Department is headquartered in Washington, D.C.:

            Headquarters
            Lyndon Baines Johnson (LBJ)
            Department of Education Building
            400 Maryland Ave, SW
            Washington, DC 北京体彩网官方网站2

            Potomac Center Plaza (PCP)
            550 12th Street, SW
            Washington, DC 北京体彩网官方网站2

            Union Center Plaza (UCP)
            830 1st Street, NE
            Washington, DC 北京体彩网官方网站2


            Financial Aid Information

            Federal Student Aid Information Center
            - information about federal student aid programs
            - help with completing the Free Application for Federal Student Aid
            - general information about your current federal student loans

            1-800-4FED-AID (1-800-433-3243)
            TTY: 1-800-730-8913
            Spanish speakers are available (se habla español).

            Defaulted Loans
            - Borrowers whose loans are in default
            - Debt collection services

            1-800-621-3115 or
            Federal Relay Service

            Loan Consolidation
            - Questions about loan consolidation before you apply

            1-800-557-7394
            TTY: 1-800-557-7395

            For additional information, see the Federal Student Aid Contact Us page.


            Fraud, Waste & Abuse Hotline

            The Office of the Inspector General (OIG) investigates fraud, waste, or abuse involving:

            • federal student aid funds
            • lending institutions and collection agencies
            • Department of Education funds or programs (and funding recipients)
            • contractors or employees

            Anyone having such knowledge should contact北京体彩网官方网站. Complaints may be submitted anonymously via the online complaint form, facsimile or U.S. Postal mail.


            Publications

            The Education Publications Center (ED Pubs) is the Department's one-stop center for access to ED information products, including publications, videos, brochures, posters, and other mailings. Use the ED Pubs On-Line Ordering System () or call ED Pubs at the toll-free number 1-877-4-ED-PUBS (877-433-7827). Spanish speakers are available (se habla español). TTY: 1-877-576-7734. Email: edpubs@edpubs..


            Research & Statistics

            The National Library of Education in the Institute of Education Sciences maintains a telephone line staffed by trained information specialists. Members of the public, including educators and researchers, typically call this number for information about education statistics and education research information. The number is 202-205-5015. Federal Relay Service. The National Library of Education can also answer questions on research and statistics by email at AskaLibrarian@

            The Educational Resources Information Center (ERIC) is an internet-based digital library of education research and information. It provides access to bibliographic records of journal and non-journal literature and a growing collection of materials in Adobe PDF format. To find out more about the ERIC collection, call 1-800-LET-ERIC (1-800-538-3742) or visit the ERIC website at eric..


            Civil Rights Hotline

            Call the Office for Civil Rights (OCR) at 1-800-421-3481 to report any educational discrimination on the basis of race, sex, disability, etc., request information on civil rights compliance programs, procedures for filing discrimination complaints, or access to civil rights regulatory and policy documents. The local number in Washington, D.C. is 202-453-6100. Federal Relay Service. Email: ocr@.

            See the OCR Contact Us page to find the enforcement office serving your area or use the OCR Electronic Complaint Form.


            Federal Relay Service

            • (800) 877-8339 TTY / ASCII (American Standard Code For Information Interchange)
            • (877) 877-6280 VCO (Voice Carry Over)
            • (877) 877-8982 Speech-to-Speech
            • (800) 845-6136 Spanish
            • (866) 377-8642 Voice
            • (866) 893-8340 TeleBraille
            • (800) 877-0996 Customer Service (Voice/TTY, ASCII and Spanish)

            Notice of Language Assistance

            The Department offers language assistance in more than 170 languages.



               
            Last Modified: 11/01/2019
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